Operational Diagnostic
Full assessment of utilization, capacity, delivery operations, and reporting. Output: a prioritized roadmap with quantified margin impact and a 90-day action plan.
Starting at
€6,000
Bench time, scope creep, weak resourcing, no real-time visibility. The leaks compound silently — until they show up as a quarter you can't explain. Nova Path Group is the operations advisory built for hours-based services businesses.
If you run an agency, consultancy, or PS firm between 30 and 300 people, you've felt this. You're hiring to keep up, but profitability isn't tracking. The leaks below are almost always behind it.
Capacity decisions happen in spreadsheets, retroactively. Bench time is invisible until it shows up in the quarterly P&L.
Allocation is gut-feel. Skills matrices don't exist. Your best consultants are over-deployed; others coast.
Engagements drift past their SOWs. Margin gets eaten one "quick favor" at a time. PMs lack the framework to push back.
By the time you see the report, the problem is six weeks old. There's no operating cadence connecting strategy to outcome.
No clear RACI. Projects stall waiting on the wrong people. Teams debate who decides instead of deciding.
CRM, timesheets, PM, finance, HR. No unified view. No single source of operational truth. Decisions get made in the dark.
Pick the entry point that matches where you are. Most clients start with the diagnostic — it's the fastest way to see if we're the right fit, and you walk away with a roadmap whether you continue with us or not.
Full assessment of utilization, capacity, delivery operations, and reporting. Output: a prioritized roadmap with quantified margin impact and a 90-day action plan.
Embedded operational leadership for firms between hiring stages or scaling through complexity. PMO design, resourcing systems, KPI dashboards, operating cadence.
Install the resourcing model, KPI dashboard, and operating rhythm that move utilization 3–10 points. Designed for firms that already know where the leak is.
The diagnostic isn't a workshop. It isn't a survey. It's how we'd run the operational discovery if we were stepping into your business as the COO ourselves.
We move fast because the methodology is repeatable — we've run it inside a $15M practice for years. The novelty for each client is in the findings, not the process.
Stakeholder interviews, document review, pain point mapping. We learn how the business actually runs vs. how leadership thinks it runs.
Workflow mapping, employee shadowing, real-time operations. We surface the workarounds and bottlenecks that don't show up in any report.
Root cause analysis, KPI review, industry benchmarking. We separate symptoms from underlying drivers and quantify the cost of each.
Prioritized roadmap with sequenced initiatives, quantified margin impact, and a 90-day action plan you can execute with or without us.
I spent 8 years scaling the operations layer of a services business — from PM to Senior Director running a $15M practice. The same problems show up in every PS firm I talk to. The frameworks that fix them are transferable. Nova Path is how we package the fix.
DecisionDesk.io — the Slack-native decision tracking tool we built to solve one slice of the operational problem in software. Same team. Different surface area.
Visit DecisionDeskWe'll ask three questions about how your operations actually run, tell you whether we can help, and if we can't — point you toward someone who can. That's the call.
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